Weathertight Homes Resolution Service (WHRS) claims statistics
September 2009

As at 30 September 2009 the Department has received 5867 claims lodged for 7460 properties and completed assessments for 6928 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

1238 resolved claims (21%) 2619 closed claims (45%)1 2010 active claims (34%)

Active claims

203 claims in a process of assessing eligibility (10%)  304 claims awaiting claimant decision (15%)2 1503 claims pursuing resolution (75%)

Claims pursuing resolution

480 claims with claimant pursuing repairs (32%)  603 claims in alternative jurisdictions (40%)  56 claims in the WHRS Act 2002 resolution process (4%)  364 claims in the WHRS Act 2006 resolution process (24%)

_{1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.}

_{2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.}

---

Weathertight Services active claims by Territorial Authority region in which they occur:

Territorial Authority region	Number of properties with active claims as at 30 September 2009	Number of active claims as at 30 September 2009
Ashburton District Council	1	1
Auckland City Council	1954	868
Buller District Council	0	0
Carterton District Council	0	0
Central Hawkes Bay District Council	0	0
Central Otago District Council	0	0
Chatham Islands Council	0	0
Christchurch City Council	231	110
Clutha District Council	0	0
Dunedin City Council	2	2
Far North District Council	7	7
Franklin District Council	4	4
Gisborne District Council	2	2
Gore District Council	0	0
Grey District Council	0	0
Hamilton City Council	31	31
Hastings District Council	7	7
Hauraki District Council	2	2
Horowhenua District Council	0	0
Hurunui District Council	2	2
Hutt City Council	11	11
Invercargill City Council	3	3
Kaikoura District Council	0	0
Kaipara District Council	1	1
Kapiti Coast District Council	12	11
Kawerau District Council	0	0
MacKenzie District Council	0	0
Manawatu District Council	2	2
Manukau City Council	124	71
Marlborough District Council	6	6
Masterton District Council	0	0
Matamata-Piako District Council	2	2
Napier City Council	3	3
Nelson City Council	5	5
New Plymouth District Council	1	1
North Shore City Council	450	222
Opotiki District Council	0	0
Otorohanga District Council	0	0
Palmerston North City Council	7	7
Papakura District Council	0	0
Porirua City Council	13	13
Queenstown-Lakes District Council	8	8
Rangitikei District Council	0	0
Rodney District Council	92	92
Rotorua District Council	5	5
Ruapehu District Council	0	0
Selwyn District Council	4	4
South Taranaki District Council	0	0
South Waikato District Council	0	0
South Wairarapa District Council	1	1
Southland District Council	1	1
Stratford District Council	0	0
Tararua District Council	0	0
Tasman District Council	4	4
Taupo District Council	4	3
Tauranga City Council	155	89
Thames-Coromandel District Council	8	8
Timaru District Council	1	1
Upper Hutt City Council	4	4
Waikato District Council	1	1
Waimakariri District Council	5	5
Waimate District Council	0	0
Waipa District Council	0	0
Wairoa District Council	0	0
Waitakere City Council	350	177
Waitaki District Council	0	0
Waitomo District Council	0	0
Wanganui District Council	1	1
Wellington City Council	355	178
Western Bay of Plenty District Council	9	9
Westland District Council	1	1
Whakatane District Council	5	5
Whangarei District Council	19	19
TOTAL	3916	2010